🌿 Introduction
At Sol-Aura, your privacy and trust mean the world to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from www.rootedauradecor.com.
We believe in transparency and care — just like everything we do, your data is treated with intention, simplicity, and security.
📥 What We Collect
When you visit or make a purchase from Sol-Aura, we may collect the following information:
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Your name, shipping address, billing address
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Email address and phone number
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Payment method details (secured through Shopify/Stripe/PayPal)
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IP address, device type, and browser info
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Pages viewed, time spent on site, and referral URLs
This information helps us complete your order, support your experience, and improve the way we serve our community.
💫 How We Use Your Info
We use your data to:
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Process and ship your orders
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Send order updates, tracking, or customer support emails
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Improve our website, marketing, and customer journey
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Offer you promotions, if you choose to receive them
You can opt out of marketing at any time by clicking "unsubscribe" at the bottom of our emails.
🔐 How We Protect It
Your data is protected using Shopify's industry-standard security protocols, including encryption, firewalls, and secure payment gateways.
We never sell, rent, or share your personal information with third-party marketers.
We may share limited info only with:
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Our fulfillment partners (to ship your order)
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Payment processors (for transaction verification)
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Legal or government authorities if required by law
🍪 Cookies & Tracking
Our website uses cookies to:
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Remember your cart and preferences
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Track performance and improve our site
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Serve personalized content
You can disable cookies in your browser settings, but it may affect your shopping experience.
🧘♀️ Your Rights
You can request to:
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Access the personal data we hold about you
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Correct or update your details
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Delete your information from our systems
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Withdraw consent at any time
Just send us a message at sol-aura@rootedauradecor.com, and we’ll respond within 72 hours.
📬 Contact
If you have questions about your privacy or how your data is handled, reach out anytime:
Email: sol-aura@rootedauradecor.com
Site: www.rootedauradecor.com
