Privacy Policy

Overview

Your privacy matters to us.
This policy explains how Sol-Aura collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services.

We’re committed to transparency, respect, and responsible data practices in everything we do.

Information We Collect

When you visit sol-aura.co, we may collect certain information, including:

  • Personal details such as name, email address, phone number, and shipping address

  • Payment information (processed securely through Shopify and never stored by us)

  • Device and browsing data such as IP address, browser type, and pages visited

This information is used solely to provide and improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and support responses

  • Improve our products, services, and website functionality

  • Share occasional marketing emails if you’ve opted in (you can unsubscribe anytime)

We will never sell or rent your information to third parties.

Third-Party Services

Sol-Aura is powered by Shopify, which securely hosts our online store.
Shopify collects and processes your data according to its own privacy standards.
You can review Shopify’s privacy policy for more details at https://www.shopify.com/legal/privacy.

We may also use trusted partners (such as payment processors, analytics, or fulfillment services) to complete your transactions or ship your orders. These partners are authorized to use your information only as necessary to provide their services.

Data Security

We follow industry best practices to protect your information from unauthorized access, alteration, disclosure, or destruction.
All sensitive data, including payment details, is encrypted and transmitted securely.

Cookies

Sol-Aura uses cookies to personalize your browsing experience and help us understand how visitors use our site.
You can choose to disable cookies in your browser at any time, though some features may not function as intended.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing emails

  • Contact us regarding any privacy concerns

For all privacy requests, email info@sol-aura.co.

Updates to This Policy

We may update this policy periodically to reflect changes in law or business practices.
The most recent version will always be posted on this page.

Contact

If you have questions or concerns about this policy, contact us at info@sol-aura.co.
We take your trust seriously and are grateful for your confidence in Sol-Aura.